Return and Refund Policy

At JKz, every item is carefully inspected before shipping to ensure you receive your order in perfect condition.

Please note:

  • We do not accept returns, exchanges, or offer refunds once an order has been placed and shipped. All sales are final.

  • This policy includes items ordered in the wrong size — we cannot accept returns or exchanges for incorrect sizing or change of mind. Please order carefully and double-check your size, color, and product selection before completing your purchase.

  • If you are unsure about sizing, please consult the product size chart or contact our customer support before placing your order.

  • If you receive an incorrect item, contact us within 24 hours of delivery with your order number and clear photos; our team will review the issue and assist you.

We appreciate your understanding and support. 💛

Frequently Asked Questions

Find answers to common questions about returns, refunds, and policies at Jaykayz.

No, we do not accept returns or exchanges. All sales are final, so please check your order carefully before completing your purchase.

No, we do not offer refunds or exchanges for incorrect sizing. Please review product details and size charts before placing your order.

If your order arrives incorrect, please contact us within 24 hours of delivery with your order details and clear photos. Our team will review the issue and assist you.

We’re unable to modify orders once they are placed. Please double-check all details before confirming your order.

Orders cannot be cancelled once they have been confirmed. Please review your order carefully before completing your purchase.

Need Help?

Contact us for further assistance.